Cellar Door
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FAQ:

how do i order?:

Just send us an email. We even have a form to fill out to make it even simpler. Click on “contact” or “let’s eat” to get started.

how far in advance to i need to place my order?: 

For platters, orders need to be placed at a minimum of 24 hours ahead of the event date for local delivery, the earlier the better.

For “cakes” orders need to be placed 2 weeks in advance of the event date.

Please check our calendar to make sure that your desired date is available.

is it delivery only? or can I pick up my platter?:

It is delivery only. We do not have a storefront (yet!) but there is a possible pickup location that can be used if necessary with prior arrangement only. If you are worried about delivery costs or delivery scheduling, please contact us, we are happy to work with you however we can.

can i make requests for cheeses?:

Absolutely! All platters and cakes are completely customizable. If there is a particular cheese or ingredient you know you want, feel free to ask for it! If it's available, you got it.

do i need to return the platter and bowls?:

Nope! They are yours to keep. All platters and dish-ware are included in the cost of the order. In an effort to reduce waste and keep the cost to clients as low as can be, the platters are usually second-hand, all different, and are hand selected to suit your needs, either wood, metal, or crystal. They are lined with disposable cheese paper for easy clean up. If you find that you would not like to keep your platter, we can pick it up at no cost for re-use, or feel free to donate it to whatever cause you prefer.

what all is included with my order?:

Once we have discussed your needs, the items included in your order will be the order itself, enough crackers and/or bread to suit your party size, and bamboo biodegradable knives. Everything else you need for serving, plates, napkins, etc will not be provided but can be for an additional cost. Just communicate with us what your needs are.

can you build a platter on my board?:

We would be happy to make a platter for you on any board of your choosing, we would need the board from you at a minimum of 2 days before the event date.

do you deliver outside of sacramento?:

Yes, we can go anywhere! Please send an email regarding your location.

do you do weddings or other large events?:

Yes! Large displays are so fun, please include as many event details as possible in your email, such as, color scheme, decor theme, indoor/outdoor, table set up, etc.

What forms of payment do you accept?:

We accept pre-payment of VenMo (@cellardoorplatters) PayPal (cheese@cellardoorplatters.com), we can send you an invoice through Square, and can accept Credit Cards and Cash upon delivery.

I have more questions!

No problem! Reach out via email cheese@cellardoorplatters.com and ask away!